Privacy Policy

1. Who we are

Influmate (“we”, “us”, or “our”) operates a collaboration platform that helps brands and creators discover each other, negotiate deals, manage projects, and process related payments and communications. Our website is https://influmate.in.

2. Information we collect

Depending on how you use Influmate, we may collect:

• Account details — name, email address, phone number, password (if you create one), role (creator or brand), company name, and profile information.
• Profile & portfolio content — bios, rates, location, social handles, media, and campaign or pitch materials you upload or submit.
• Social login data — if you sign in with Google or Facebook, we receive identifiers and profile details those providers share with us (such as name, email, and avatar).
• Payment & credit information — purchase amounts, UPI references, payment provider order IDs, and wallet/credit activity. We do not store full card numbers on our servers when payments are processed by third-party gateways.
• Communications — messages, support tickets, notification preferences, and emails we send or receive.
• Device & usage data — IP address, browser or app version, device type, pages or screens viewed, and approximate location derived from IP, for security and product improvement.

3. How we use information

• Create and manage your account, including email verification and social login.
• Operate marketplace features: campaigns, pitches, projects, messaging, earnings, and credits.
• Process payments and prevent fraud or abuse.
• Send transactional emails and in-app notifications about your account and collaborations.
• Improve product reliability, security, and user experience.
• Comply with legal obligations and enforce our terms and policies.

4. Legal bases (where applicable)

Where required by law, we process personal data to perform our contract with you, based on your consent (for example certain cookies or marketing), for our legitimate interests (such as securing the platform), or to meet legal requirements.

5. Sharing of information

We may share information with:

• Other users — as needed for collaboration (for example, profile details visible to brands or creators you work with).
• Service providers — hosting, email delivery, analytics, payment processors (such as Cashfree), and authentication providers (Google, Facebook/Meta).
• Authorities — when required by law or to protect rights, safety, and security.

We do not sell your personal information.

6. Mobile applications

When you use a Influmate mobile app, we process the same categories of account and usage data described above. The app may request device permissions (such as camera, photos, or notifications) only to provide features you use. You can change permissions in your device settings.

7. Cookies and similar technologies

We use cookies and similar technologies for authentication, security, preferences, and understanding how the product is used. You can control cookies through your browser settings; disabling some cookies may affect login or core features.

8. Data retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, and dispute-resolution requirements. Pending unverified signups may be deleted automatically after a short period. You may request deletion of your account subject to legal holds and operational needs.

9. Security

We use administrative, technical, and organizational measures designed to protect personal data, including encrypted transport (HTTPS) and restricted access to production systems. No method of transmission or storage is 100% secure.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact us using the details below to exercise these rights. You may also have the right to lodge a complaint with a supervisory authority.

11. Children’s privacy

Influmate is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps.

12. International transfers

Your information may be processed in India and other countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. Continued use of Influmate after changes means you accept the updated policy.

14. Contact us

For privacy questions or requests, email hello@influmate.com or visit https://influmate.in.